한국정보인증(주)

Friendly

Accredited Certificate Company

If you receive a refund for the Korea Information Certification Universal Authorized Certificate, it will be on hold, but if you check the refund processing result on the 10th day, the deadline, it is non-refundable! It is output. If you call the representative number of the customer center, which is only one billed number, an agent is not connected even after waiting for a call for 15 minutes. It seems that the cost of calling the customer center may exceed the cost of a 4,400 won refund... If you call a regular call (02-360-3065), which is a free call, the business is not processed, and only one representative number for a paid call is repeated like a parrot. said with There was no such case through the bank company, but Korea Information Certification Co., Ltd. cannot explain it. The 1:1 inquiry board has been treated as private so that information cannot be viewed at all. I can't check the title either. Of course, 99% of the refund inquiries are. In an article from several years ago, it is said that the telecommunication company earned 500 billion won from the representative numbers such as 1577 and 1588. It's a pity that companies are asking customers to pay money to inquire about what they are responsible for. Moreover, even though this company is eligible for refund, there is no answer because it applies non-refundable after confirming the customer request because the refund period has been exceeded... Please obtain a general-purpose certificate from a company such as Koscom through a bank. Then, you can avoid the unpleasant experience that can occur with Korea Information Certification. Of course, if you will continue to use the certificate, you can continue to use it in Korea Information Certificate... Please be sure to check the customer bulletin board when using any service. Can you say that it is common to see companies that are all private and can't even check the title of the inquiry? I think it is necessary to get into the habit of looking at the comments left by customers for a minute or two. Then you can roughly estimate the service quality of the company.